Hai Xu
Graduate School of Business, Universiti Tun Abdul Razak, Kuala Lumpur 50400, Malaysia
LeHan Zhang
Henan University of Economics and Law，HeNan 45000, China, E-mail: 522693649@qq.com
Yun Liu
Henan University of Economics and Law，HeNan 45000, China, E-mail: liuyun421@163.com
Benjamin Benjamin Chan Yin Fah
Universiti Tun Abdul Razak, Kuala Lumpur 50400, Malaysia, E-mail: benjamin_chan@unirazak.edu.my
*Corresponding e-mail: xu.hai217@ur.unirazak.edu.my
Abstract: This article takes Zhengzhou JiuJiang Business Hotel as an example, and through specific and comprehensive investigation and research, takes the issue of low work enthusiasm and work laziness of employees in the hotel as the starting point. It analyzes in detail the problems in human resource management such as employee training organization, incentive mechanism, and career development in the hotel, and proposes corresponding suggestions and solutions for these main problems, we have established a systematic human resource management system for exploring the future development of business hotels. The research in this paper has important practical guidance significance for Zhengzhou Jiujiang Business Hotel to improve its human resource management level and overcome development difficulties. It also provides a certain reference for the management work of other similar business hotels in Henan and has practical significance for promoting the improvement of the service level of business hotels in Zhengzhou and even Henan.
Keywords: business hotels, human resource management, business training, incentive mechanisms, career development
DOI: https://doi.org/10.59857/ijabs.1891
